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FAQs

Below you will find a list of frequently asked questions for AdSemble Calendar. If you do not see your specific question listed below, feel free to email us and one of our AdSemble Calendar support team members will respond to you as quickly as possible.

What is AdSemble Calendar?

AdSemble Calendar is a Software as a Service (SaaS) platform that is used by billboard owners and digital signage operators to manage their inventory, generate proposal contracts and obtain paid advertising campaigns from AdSemble Open Display. In the digital signage Industry this is also known as a Supply-Side Platform or SSP for short.

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What are the basic functions of my Dashboard?

The basic functions of your Dashboard include a birds-eye view of your Upcoming Campaigns, as well as graphs that breakdown the volume of sales you have made on your own and those that have come from the AdSemble Open Display platform. Additionally, you can use our suite of tools to spot interesting trends such as which industries are performing best on your billboard locations and earning you the most amount of revenue. Use the side bar links including Campaigns, Accounts, Locations and Reports to dive deeper into those areas of the platform.

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How do I accept or reject a campaign?

To accept or reject a campaign that has appeared in your AdSemble Calendar account from an AdSemble Open Display user, simply click on "Campaigns" > "From AdSemble" > Navigate to the corresponding row in the table for the campaign in question and click either "Accept" or "Reject".

To notify our support team of any issues with this process, please email us and let us know.

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Are proof photos required for campaigns I accept?

Yes. You are required to upload a minimum of one (1) proof photo per campaign. If a campaign spans multiple weeks, and the same creative is being used for each week, you may optionally assign the same proof photo for every 4 weeks of the campaign. A new proof photo is required every 4 weeks or if the advertiser switches out their creative at any point of the campaign, you are required to upload one (1) proof photo of the new creative so the advertiser can be informed their new creative is being displayed.

Failure to upload a proof photo will result in you not receiving a payment for that campaign.

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How do I upload proof photos?

This video teaches you how to quickly upload and add Proof Photos to your campaigns. Please Note: Maximum file size is per image is 2MB and there is a maximum of 4 proof images per spot.

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What is the significance of the "Add Sold Spots" feature?

The "Add Sold Spots" feature communicates how many other spots in your loop have been sold each week you have an AdSemble campaign running on any of your locations so that our system can automatically make the necessary adjustments to Impressions and/or Showings vs. what was actually delivered.

In a simplified example: Your billboard has 8 spots to sell each week and each spot yields 1,000 showings per week. An AdSemble advertiser desires to purchase one (1) fully loaded spot for the week. You have successfully sold the other seven (7) spots on your own. By not telling our system that those spots were occupied, it will be assumed that the AdSemble advertiser received 8,000 showings for the week, when in fact, simply by utilizing this "Add Spots Sold" feature, the system can automatically reconcile that only 1,000 showings were actually delivered to the AdSemble advertiser.

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How do I use the "Add Sold Spots" feature?

This video teaches you how to use the "Add Sold Spots" feature to indicate the total number of spots that have already been sold on any of your locations.

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How do I run a sales report to see my earnings?

This video teaches you how to run a sales report in order to see how many campaigns have run on your billboards and the amount of your total payout.

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How and when do I get paid?

In most cases, and unless otherwise agreed upon, you will immediately receive your payment for any campaign you have accepted. In preparation for this to be achieved, please submit your payment information, whether that is ACH, PayPal, etc. to our Accounting Department by sending an email to AdSemble Accounting.

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How can I request a new feature to be added?

If there is a new feature you would like to see added to AdSemble Calendar, please reach out to our support team and let us know. We strive to do our best to continuously build the platform to add maximum value for your user experience.

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